1. Introduction
Welcome to Acumen Logs. Your privacy is of utmost importance to us. This Privacy Policy ("Policy")
outlines how we collect, use, and protect your personal data when you use our website located at
app.acumenlogs.com ("Website") and the services offered therein ("Services"). By accessing or using our
Website and Services, you agree to comply with and be bound by this Policy.
2. Who We Are
For the purposes of this Privacy Policy, the data controller responsible for your personal data is Acumen
Logs, a company operating from Europe and the USA. When we mention "Acumen Logs," "we," "us," or "our"
in this Privacy Policy, we are referring to this entity.
3. Data Protection Officer
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions related to
this Privacy Policy. If you have any questions or concerns, please contact our DPO at
support@acumenlogs.com.
4. Principles of Data Processing
We adhere to the following principles when processing your personal data:
• Fairness and Lawfulness: We process your data only after obtaining your explicit consent and for
specific, lawful purposes.
• Transparency: We are committed to processing your data in a transparent manner, ensuring you are fully
aware of how your data is used.
• Purpose Limitation: Your data is processed only for the purposes outlined at the time of collection
and not used in a manner incompatible with those purposes.
• Data Minimization: We collect only the data that is necessary for the purposes for which it is
processed.
5. Types of Data Collected
We may collect various types of personal data from you, including but not limited to:
• Contact Information: Such as your name, email address, and phone number.
• Technical Data: Such as IP addresses, browser type, and other technical identifiers.
6. How We Collect Data
We collect data through various methods, including:
• Direct interactions: When you fill out forms on our Website or correspond with us directly.
• Automated technologies: Through the use of cookies and similar tracking technologies.
7. How We Use Your Data
We use your personal data for various purposes, including:
• To provide and improve our Services.
• To communicate with you about updates, promotions, or customer service inquiries.
• To comply with legal obligations and enforce our Terms and Conditions.
8. Legal Basis for Processing
In compliance with the General Data Protection Regulation (GDPR), we process your data based on one or
more of the following legal grounds:
• Consent: Where you have explicitly given us permission to process your data.
• Contractual Obligations: Where processing is necessary to fulfill our contractual obligations to
you.
• Legal Obligations: Where processing is required by law.
9. Data Sharing and Third Parties
We may share your personal data with third parties under the following conditions:
• Service Providers: We may share data with third-party service providers who assist us in operating our
Services.
• Legal Requirements: We may disclose your data if required by law or in response to legal
proceedings.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be
transferred to the succeeding entity.
10. International Data Transfers
As we operate in both Europe and the USA, your data may be transferred and processed in countries
outside of your jurisdiction. We take appropriate measures to ensure that your data is treated securely
in accordance with this Privacy Policy.
11. Data Security Measures
We employ various security measures to protect your personal data, including encryption, firewalls, and
secure socket layer (SSL) technology. However, no method of transmission over the Internet is 100%
secure, and we cannot guarantee absolute security.
12. Data Retention Policy
We retain your personal data only for as long as necessary to fulfill the purposes for which it was
collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
13. Children's Privacy
Our Services are not intended for use by children under the age of 18. We do not knowingly collect
personal data from children under 18. If we become aware that we have collected personal data from a
child under the age of 18, we will take steps to remove that information.
14. Your Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain rights under the GDPR,
including:
• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe
is inaccurate.
• The right to erasure: You have the right to request that we erase your personal data under certain
conditions.
15. Your Rights Under CCPA
If you are a resident of California, you have certain rights under the California Consumer Privacy Act
(CCPA), including:
• The right to know: You have the right to request information about the categories and specific pieces
of personal data we have collected about you.
• The right to opt-out: You have the right to opt-out of the sale of your personal data to third
parties.
• The right to non-discrimination: You have the right not to be discriminated against for exercising any
of your CCPA rights.
16. Cookies Policy
We use cookies and similar tracking technologies to improve your browsing experience, analyze website
traffic, and for marketing purposes. For more information on the types of cookies we use and how you can
control them, please refer to our separate Cookies Policy.
17. Third-Party Links
Our Services may contain links to third-party websites or services that are not owned or controlled by
Acumen Logs. We have no control over, and assume no responsibility for, the content, privacy policies,
or practices of any third-party websites or services.
18. Automated Decision-Making
We do not use your personal data for automated decision-making, including profiling, unless we have
obtained your explicit consent or are otherwise permitted by law.
19. Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. We will notify you of any
changes by posting the new Privacy Policy on this page. Your continued use of the Services after we post
any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and
your consent to abide and be bound by the modified Privacy Policy.
20. How to Exercise Your Rights
To exercise any of your rights under GDPR or CCPA, please contact our Data Protection Officer at
support@acumenlogs.com. We will respond to your request within a reasonable timeframe in accordance with
applicable laws.
21. Data Breach Notification
In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we
will notify you and the appropriate authorities as required by law, without undue delay.