Real user monitoring

See your site the way your visitors do

Synthetic tests tell you the site works. Real user monitoring tells you how it feels: how fast each page loads for real people, on their own devices and connections, wherever they are.

One snippet. No change to how your site works.

Real visitors · last 24 hours
Live
Page load
2.1 s
Backend
340 ms
Largest paint
1.9 s
Page views
18,240

Slow spike at 15:00: mobile visitors in Singapore waiting on /api/cart.

Setup

Paste one snippet. Real data starts arriving

There are no test scenarios to write. Every real page view becomes a data point.

01
Add your site

Tell Acumen Logs which site to measure and you get a small JavaScript snippet.

02
Paste it into your pages

Add it to the head of your site once. On Webflow, that is the site-wide custom code setting.

03
Watch it fill up

Load times, requests, devices, and locations appear as visitors arrive.

Site
northline.example
Measure
Page loads
AJAX requests
Devices
Locations
Get my snippet

Data appears as soon as real visitors load a page.

Performance metrics

Find the page that is slowing people down

Page load time on its own hides where the delay is. See the server, the network, and the browser side by side for every page.

/checkout
Slowest page
Page load
3.4 s
Time to first byte
620 ms
Largest contentful paint
2.8 s
Backend load
1.1 s
Page views today
2,140

Slowest page this week. Backend time doubled after Tuesday’s release.

Page load times

How long each page really takes for visitors, not for a test server next door.

Backend load

Separate slow servers from slow pages, so the right team picks it up.

AJAX response capture

See the requests that happen after the page loads

Carts, search, and filters load in the background. If those calls are slow or failing, visitors feel it even when the page itself looks fine.

Background requests
From real sessions
GET
/api/cart
200
180 ms
OK
GET
/api/search?q=boots
200
410 ms
OK
POST
/api/cart/items
200
260 ms
OK
POST
/api/checkout
500
2.4 s
Slow
GET
/api/shipping
200
1.8 s
Slow

Every asynchronous call

The requests your pages make after loading, with timings and responses.

Failures real people hit

Errors that only appear with real data, real carts, and real accounts.

Locations and devices

Fast in London does not mean fast everywhere

A geo chart shows where visitors are and how quickly the site loads for each region. Device and browser breakdowns show who is having a worse time.

By location
Average page load
London · GB
1.4 s

5,820 page views

New York · US
1.9 s

4,310 page views

Frankfurt · DE
1.6 s

2,950 page views

Singapore · SG
4.2 s

1,180 page views, mostly mobile

Devices and browsers
Mobile slower
Desktop
58% · 1.7 s
Mobile
38% · 2.9 s
Tablet
4% · 2.2 s
Chrome
64%
Safari
24%
Firefox and others
12%
RUM and synthetic

Two questions. Both answered in one place

Real user monitoring and synthetic monitoring are not rivals. One shows the experience, the other raises the alarm.

Real users

What are visitors experiencing?

Real sessions on real devices, sliced by page, location, device, and browser.

Synthetic

Is it working right now?

Scheduled tests in a real browser that catch a broken checkout at 3am, with no traffic needed.

Together

The alert and the impact

Synthetic tells you something broke. RUM shows how many people it affected, and for how long.

Pricing

10 RUM checks free. 100 for $5

Real user monitoring is priced like uptime. RUM checks share one allowance with uptime, SSL, WHOIS, and heartbeat checks, so mix them however you need. No credit card to start.

Free

$0
forever
  • 10 checks, RUM included
  • Checks every 10 minutes
  • Email alerts
  • 1 status page
  • 3 days of history
Start free

Running a production app? Essentials at $39.99 a month comes with a 14-day trial.

See every plan →
Same dashboard

Pair real users with proactive checks

Real user data sits beside the monitors that alert you first.

Synthetic monitoring

Run login and checkout in a real browser, on a schedule.

Synthetic monitoring →

Uptime monitoring

Every minute, from multiple regions, with alerts in seconds.

Uptime monitoring →

API monitoring

Chain requests and check the data that comes back.

API monitoring →

RUM vs synthetic

When to use each, and why most teams use both.

Read the guide →
From customers

What teams are saying

“They played a crucial role in helping us quickly onboard several hundred sites for both uptime and synthetic monitoring, providing invaluable support every step of the way.”

Jared
Prisim RBS

“The company I work for needed to transition to a new monitoring system for the many ecommerce sites we support, and Acumen has stepped in and filled the void in a terrific way.”

Brian
Prisim RBS

“Love the support we got from Acumen Logs! Highly recommended.”

Mark
HostingNL
Questions

Before you add the snippet

What is real user monitoring?

It measures performance from the browsers of the people actually visiting your site: how fast pages load, how long the server takes, and how background requests behave.

How do I install it?

Add a small JavaScript snippet to the pages you want to measure. On Webflow, put it in the site-wide custom code so every page is covered.

What does it measure?

Page load times, backend load, time to first byte, largest contentful paint, and AJAX requests, broken down by location, device, and browser.

How is it different from synthetic monitoring?

RUM shows what real visitors experience. Synthetic monitoring runs scheduled tests to tell you something is broken, even when nobody is visiting. Most teams use both.

Show all questions Show fewer questions

Does it need traffic?

Yes. RUM data comes from real visits, so quiet pages produce less data. That is where synthetic tests fill the gap.

How much does it cost?

The same as uptime monitoring. The free plan gives you 10 checks, and RUM, uptime, SSL, and WHOIS checks all count towards them. Solo raises that to 100 for $5 a month.

Does it work with Webflow?

Yes. Any site where you can add a script to the page head can send real user data, Webflow included.

Real user monitoring

Start seeing real visitor data today

One snippet, and every page view tells you how your site really performs.